this post was submitted on 10 Aug 2024
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[–] BigDiction@lemmy.world 19 points 3 months ago (1 children)

So frustrating. False issue complaints waste everyone’s time and make good people potentially doubt their work. And they disincentivize businesses from offering no hassle return/fix policies.

[–] Baku@aussie.zone 7 points 3 months ago

And they lead to cynicism and a "can't be arsed" attitude. After all, if I know people are going to complain about my work no matter how much time and energy I put into perfecting it, why would I even bother? And now, every time I get a complaint phone call, there's going to be a seed of doubt in my mind, maybe this person is just trying to get free shit, at the expense of me